Customer Care

Whatever your question might be, our customer care page is here to help.

FAQ topics

Delivery options

How can I track my order?

How are shipping costs calculated?

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How do I return?

Can I exchange?

Have you received my return?

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Faulty or damaged item

Missing item

Wrong item received

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Can AlloyGators be used on run flat tires?

Can AlloyGators be reused if I have new tires?

Can AlloyGators be installed to machine polished / diamond cut wheels?

What is the maximum vehicle weight when installing AlloyGators?

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We offer a 12-month warranty on our AlloyGators on the color fading, we will replace the product (labor not included).
The warranty does not cover: – Inappropriate use, incorrect operation or a fault created through incorrect installation- (e.g. The warranty does not cover impact damage, hazardous liquid damage, exposure to extreme heat/cold or other damage caused by acts of God or incorrect installation) or Vandalism – Damage caused by others.

Find out more

What material are AlloyGators made from?

Is the colour permanent?

How do I install my AlloyGators?

How do I remove my AlloyGators?

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Payment types

Promo codes

Club discounts

How do I redeem a gift voucher?

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Trouble with the website

I’ve forgotten my password how do I reset it?

How can I make changes to details on my account?

I would like to close my account

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Need to get in touch?

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