Customer Care

Whatever your question might be, our customer care page is here to help.

FAQ topics

Delivery options

How can I track my order?

How are shipping costs calculated?

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How do I return?

Can I exchange?

Have you received my return?

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Faulty or damaged item

Missing item

Wrong item received

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Can AlloyGators be used on run flat tyres?

Can AlloyGators be reused if I have new tyres?

Can AlloyGators be fitted to machine polished / diamond cut wheels?

What is the maximum vehicle weight when fitting AlloyGators?

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Warranty

We offer a 12 month warranty on all our accessory products, this warranty provides labour if required and new or replacement parts free if the product breaks down due to faulty manufacture or in normal use. The warranty does not cover: Inappropriate use, incorrect operation or a fault created through incorrect fitting – (e.g. The warranty does not cover impact damage, hazardous liquid damage, exposure to extreme heat or cold or other damage caused by acts of God or incorrect fitment) or vandalism – damage caused by others.

Find out more

What material are AlloyGators made from?

Is the colour permanent?

How do I fit my AlloyGators?

How do I remove my AlloyGators?

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Payment types

Promo codes

Club discounts

How do I redeem a gift voucher?

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Trouble with the website

I’ve forgotten my password how do I reset it?

How can I make changes to details on my account?

I would like to close my account

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Want to know more about Klarna?

Need to get in touch?

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