Customer Care

Whatever your question might be, our AlloyGator Help and FAQs page is here to answer all your questions.

AlloyGator Help & FAQs

What are your delivery options?

How can I track my order?

How are shipping costs calculated?

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I need to return my order

My order is faulty or damaged

Have you received my return?

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Can AlloyGators be used on run flat tyres?

Can AlloyGators be reused if I have new tyres?

Can AlloyGators be fitted to machine polished / diamond cut wheels?

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How strong are AlloyGators?

How do I fit my AlloyGators?

How do I remove my AlloyGators?

Have AlloyGators been tested at speed?

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What payment types do you accept?

Do you have any promo codes?

Can I get a club discount?

How do I redeem a gift voucher?

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Trouble with the website

I’ve forgotten my password how do I reset it?

How can I make changes to details on my account?

I would like to close my account

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Warranty

We offer a 12 month warranty on all our accessory products, this warranty provides labour if required and new or replacement parts free if the product breaks down due to faulty manufacture or in normal use. The warranty does not cover: Inappropriate use, incorrect operation or a fault created through incorrect fitting – (e.g. The warranty does not cover impact damage, hazardous liquid damage, exposure to extreme heat or cold or other damage caused by acts of God or incorrect fitment) or vandalism – damage caused by others.

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